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Poster: leafe Date: Nov 2, 2016 12:08am
Forum: faqs Subject: uploaded collection inaccessible

https://archive.org/details/OperationFlashpointColdWarCrisis_201610
I uploaded a collection of files via torrent for the computer game operation flashpoint while initially accessible I now get the following errors: "The item is not available due to issues with the item's content.", "The item you have requested has a problem with one or more of the metadata files that describe it, which prevents us from displaying this page.". I submitted a support request on 24-oct-2016 which then stated I would receive a confirmation email. The confirmation email I assume is automatic was not received. Can this be fixed or do I need to re-upload and I would appreciate clarification on what the errors mean. Thanks

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Poster: Jeff Kaplan Date: Nov 2, 2016 6:19am
Forum: faqs Subject: Re: uploaded collection inaccessible

the logs show that you darked the item.

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Poster: leafe Date: Nov 2, 2016 8:03am
Forum: faqs Subject: Re: uploaded collection inaccessible

My account says "0" uploads, since I didn't modify anything after the upload it would seem the system has a bug. Please fix if possible thanks.

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Poster: Jeff Kaplan Date: Nov 2, 2016 10:42am
Forum: faqs Subject: Re: uploaded collection inaccessible

look at the history. you launched a make_dark.php task 10.6 days ago https://catalogd.archive.org/history/OperationFlashpointColdWarCrisis_201610

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Poster: leafe Date: Nov 25, 2016 8:51am
Forum: faqs Subject: Re: uploaded collection inaccessible

I get this error clicking "edit item xml/metadata" - The item you are trying to edit cannot be retrieved from a "primary US node".

Potential reasons for problem:
a temporary item location failure
the identifier supplied may be invalid or references a removed resource
the item may be in the process of being edited

I'm unsure whether "server readonly -- tasks waiting for harddrive fix" is part of the legend or is the actual status of the server?

From the logs it appears make_dark was run due to false positives of malware being detected.

Since i can access the history I assume the data is still there?

Why remove (hide)collections from account when there is a problem? Surely it would be better to just flag the collection stating the error?

Thanks for your assistance

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Poster: Jeff Kaplan Date: Nov 26, 2016 11:21am
Forum: faqs Subject: Re: uploaded collection inaccessible

malware was detected so the item was removed.